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Application Consulting Group Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Application Consulting Group

Application Consulting Group specializes in providing Business Intelligence and Performance Management solutions to Fortune 500 companies.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent Service So Far With Great Customer Support

I like that they have been able to understand our needs, implement them quickly with little fuss or disruption of business as usual for us! They are very flexible which is great when you need something done fast but also want it delivered well - no problems there at all from my experience so far!! The only thing i dislike about ACG was their initial price quote (which seemed high) however this has now dropped significantly since then and we're still saving money compared to other quotes…

Pros
  • Always seem happy / positive attitude too within staff.

Revainrating 5 out of 5

Excellent consulting services & knowledgeable team

I like that they are able to help you understand your business processes, and how those can be improved for better results. They also have good experience with complex systems such as SAP ERP. The staff is very friendly and professional; it's always nice when people know what they're talking about! It was difficult at first to get them up to speed on our needs but once we did, everything went smoothly. We were looking for someone who could provide us with an unbiased opinion of our current…

Pros
  • This makes dealing with many different projects easier since there isn't so much information flying around all over town just here locally instead :) Also helpful because then everyone knows exactly "what" each person does within CAG..this really allows
Cons
  • Almost never

Revainrating 5 out of 5

Great solution & awesome team making using CMS super simple

I really like ACG's customer service, their ability to learn quickly from what they need help with (and how), and that it is easy for them to understand my business needs as well! Their reporting products are also very user friendly so there isn't much more than liking this product itself :) The only thing about application consulting group i could see being an issue would be when you get larger clients or have multiple people working together at once - which can make communications difficult…

Pros
  • Great communication between us both before deployment start date / end dates were met without any issues
Cons
  • So-so