I had high expectations for BIGASUO, an online retailer that specializes in infant safety and monitors, as a product manager. My personal experience, however, was far from satisfactory. First and foremost, they had poor customer care. My orders had a number of problems, and it was challenging to get a timely answer from their support staff. When I did receive a response, the remedies they suggested were inadequate. Additionally, despite a respectable product variety, the quality of the goods…