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Bob Nance, LLC Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Bob Nance, LLC

IT:Huntsville is an enterprise-level IT Services company providing on-call and contract support for SMB, Education, Manufacturing and Retail customers. IT:Huntsville specializes in security and compliance, network infrastructure and periodic maintenance and support.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent Cloud Storage Software & Customer Service

I like that they have excellent customer service representatives who are knowledgeable about their products. The software has many tools to help streamline processes of our daily workflows. It was difficult at first getting used to logging into programs while away from office during business travel but after learning how everything worked it's no longer stressful or confusing! They also make adding additional users very easy by having multiple options available online. We utilize this product…

Pros
  • Easy ability t upload photos in addition text/attachments
Cons
  • Will fit

Revainrating 5 out of 5

Very good customer services and great team

The best thing about this service was that it has been around since I started working with them almost 10 years ago (and have never had any problems). They were always willing to help me out when needed but they also helped train my coworkers so we could all work together well as teams! Sometimes there are issues which can be frustrating like if you need something fixed right away or sometimes things take longer than expected because of other projects going at once etc., But overall their…

Pros
  • That fact everything is done through email notifications instead of phone calls for support purposes makes everyone's lives easier in general
  • Easy accessability via website interface where most information one needs comes up fast without having read long documents before hand

Revainrating 5 out of 5

Remote Access & Helpdesk Support Services

I have used this firm many times over my career to provide remote access services as well as help with computer problems that require more than just troubleshooting software issues or hardware upgrades/migrations from one platform to another (i.e., Office 365 migration). They are very knowledgeable about all aspects of technology including networking protocols such as VPNs and WAN optimization techniques which makes them ideal candidates when it comes time to implement new solutions into our…

Pros
  • The people! Both management staff plus associates work extremely hard for me whenever needed whether by email / telephone contact through live chat etc..etc...to get things done in an expedited manner where others wouldn’t be able too given current circumstances like travel schedules & personal obligations outside normal office operating windows..a rarity among most customer service minded folks these days!!!!! You also don?
Cons
  • It is hard to say