Brekeke Contact Center Suite Review

CSS provides us with several features to keep our contact centers running smoothly in real-time at all times, even when we aren't there! Features like being able connect in from home are definitely great for situations where you're out sick or having an off day that will likely be missed by users trying to reach your team. There isn't too much I dislike about this product as it seems very thorough but doesn't usually run into bugs because they have such strict quality control over their…