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Call Center Designer Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

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Description of Call Center Designer

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for your inbound call center.

Reviews

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Type of review

I like that you can customize all aspects of this program to fit any size business or organization! There are also many different modules available which allows customization depending upon what needs one has at their disposal (e-mail marketing campaigns). It's not as user friendly if someone doesn't have experience with programs such as these but it still makes sense once they get used to how things work/can be done within there system. The only real issue we had was having our phone numbers

Pros
  • Everything about customer service, call center design & operation is very easy for everyone involved..including both employees in addition management alike; even though most likely won t understand why exactly some do something certain ways while others would act completely differently..or maybe don 'to really see anything wrong here? This software helps businesses grow exponentially faster just imagine running almost every aspect including telephone interactions using nothing shorted then simple steps along side basic
Cons
  • None