I like the fact that I can talk to an agent and have a conversation with no delays, no waiting times no nothing. I can also have the conversation in my own time and in my own way. I dont have to wait for a response from the agent, I can have a conversation with them all the time. I dont like that I have to use a headset, but there are apps that can fix this. A lot of people think they get free calls, but they dont. A lot of the time it's paid calls that are free. So you end up paying for theβ¦