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Consentua Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Data Privacy, Consent Management Platform (CMP)

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Description of Consentua

Consentua is a flexible consent management system that helps organisations to build stronger and safer customer relationships.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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Type of review

Revainrating 5 out of 5

Excellent customer service and excellent tool

Very easy-to-use platform, great support team! Our organisation uses it for both managing our customers' data as well as tracking changes made by them over time (i e change of address/email). It's relatively new product so not all features are available yet but we've had no issues with anything thus far. I'd definitely recommend this software - very user friendly interface & clear instructions given when signing up how you can use their products effectively. We're solving two problems here at…

Pros
  • Fast
  • Easy to navigate.
  • Multiple platforms possible from same system; customer portal included which also includes client info that syncs into consentuam database via API integration where necessary
  • Email alerts sent out upon account updates or email sendouts etc within application itself helps keep management staff more aware than simply only relying what is shown inside app dashboard alone.It really shows us whats going o nand lets managers know before they get back office calls regarding missed emails ect..:)
Cons
  • It is hard to say

Revainrating 5 out of 5

Great Platform With Excellent Customer Support

It has helped me in various ways, one of them being how well it integrates with CRM platforms like Salesforce etc., which was not easy for us at first! If you are looking into having an easily managed way to manage user's consents then this will be perfect for you or your organisation as there isn't much out there similar too their platform/feature set (other than other providers). Also they have great team who help if ever needed along side excellent support from our Account Manager I would…

Pros
  • Ability
  • Capability ++++ Integration options available alongside some very useful features that can save time & money.
  • Very helpful after service once setup is complete iin terms helping resolve issues / bugs quickly.+ Great Support Team also helps greatly post implementation.
  • Difficulty initially understanding process flow.
  • Lack Of Documentation explaining use cases
Cons
  • Not bad

Revainrating 4 out of 5

Easy To Use Platform For Getting Product Opt In

The ease of creating custom forms, the ability to add in-app purchase options, and the detailed reporting are all things I appreciate about this product. I also like how easy it was to create a mobile app that could be used by our clients to sign up for our services. There isn't much to dislike about Consentua. They have been responsive to my needs and questions throughout the entire process. Their support staff has helped me with any questions or issues I've had along the way. If you're…

Pros
  • Easy form creation
  • Detailed reports (ease at exporting)
  • Allows integration into other platforms such as Wordpress & Shopify
Cons
  • No real downsides..it's pretty good across board