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Copiny Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Content Management, Knowledge Management

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Description of Copiny

Create an online community for support & feedback that customers

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Copining for Business Owners: Copiny

The best part about copiny is its ability to interact with customers, its easy to use and has great features. Customer service is also very good. I have never had issues using it. It’s really hard to find something that you dislike about it. Copingniy is not expensive, so everyone can use it. There are no downsides or anything that I dislike. I do recommend this product to people who want to connect with their customers and get feedback from them. This will help companies improve their products

Pros
  • Easy way for me communicate through my phone app when i'm busy at work! They always keep everything running smooth too :)
Cons
  • Zero

Revainrating 4 out of 5

Gainsight - Great customer insights but needs an easier user interface

I like the fact that I can see how others are using the platform, what is working for them and what isn't. I can also see what the community is saying with regards to my product. I dislike that I can't reply to comments as I need to be logged in. I have found that the analytics is a little bit confusing. I don't get how to interpret them. I would like to be able to see a breakdown of where my customers are located. I don't understand why my customers in the UK are being charged more than…

Pros
  • The ability tto build an app which you will then deploy onto your website or mobile device via HTML5 code..The Analytics dashboard allows me view trends across campaigns etc..I really liked having all data centralized into one place ratherthan scattered about different platforms/platforms suchas google docs & excel file
Cons
  • Not enough help available when

I like how easy it is to create different types of content, with ease! It's not too expensive or difficult at all if you are new in this business as there isn't much training required once set up properly (I'm talking about creating your first post).The platform itself has some bugs but they're working hard towards getting them fixed soon so don;t worry just keep using copinny until those issues have been resolved because when everything works great then its really amazing what can be created…

Pros
  • It doesn’s break down easily for beginners.
  • Easy access via mobile devices also means that customers will no longer need an internet connection while browsing through site pages.easy enough?
Cons
  • Bugs sometimes happen
  • Not always good support / technical help available

Revainrating 5 out of 5

Great Website For Learning And Answering Your Questions

I love being able to have my questions answered by other users, plus there are many resources available with links provided in each answer which is great! There has been some confusion about how much money we pay per month since they had us sign up through our credit card provider without asking what it was or allowing me any time at all before signing (or even after). We were also not given adequate notice when their service changed significantly - from free unlimited storage space/mailing…

Pros
  • It provides an excellent way for companies who wish use social media marketing techniques
  • The ability help employees learn new skills that may lead into different career paths
Cons
  • None

Revainrating 5 out of 5

Copiny - Great Solution for Offsite support

The ease of use, all in one platform is amazing! It allows you to connect with your clients directly from within their website; which means no phone calls or emails required at any time during business hours (or even after). Being able solve customer's problems without having them visit our office has been life changing!! I would highly recommend this product as it definitely helped us save money by not being tied into long term contracts where we had some issues before using copinny but were…

Pros
  • Easy system that just works
  • Customer service was great once they realized there might be an issue when new users started coming onboard.
  • Easeofuse for customers
  • Great staff management software..great way too keep up withe user growth
Cons
  • Minor Issues