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Crescent WMS Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Vertical Industry, Food

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Description of Crescent WMS

With Crescent WMS, users can streamline distribution operations from receiving all the way to shipping.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great product and ease-of use: Crescent WMS

The ability for our sales people in 3 different states (Florida/Georgia)to access their orders via mobile devices was great! It also allowed us to have an easy system of tracking inventory at each store location as well as being able to send out emails with order status updates or even just pictures if needed so we could keep track easily without having someone physically go into every one's office. We did not like that it took longer than expected before updating information would show up…

Pros
  • Great interface
  • Easy use from all parties involved, employees included.
  • Very customer friendly service team who always responds fast when issues arise during implementation phase
  • Customer support group available 24 hours per day 7 days week 365x24X7!!! Always ready & willing ! :)
Cons
  • Everything seems very positive thus why i'm writing.

Revainrating 5 out of 5

Easy Cloud Based Software That Tracks All Your Inventory

I like that it is very easy for anyone with no technical knowledge at all to use our software since its cloud-based system which makes things so much easier! The support team always responds within 24 hours of contacting them about anything related to their product or business needs. We have not had any issues yet but sometimes when we do they make quick work out of it by sending us new updates in less than an hour after making contact through email/phone call etc. Our accounting department has

Pros
  • Also provides excellent training resources if needed via eLearning modules provided online.Easy access anywhere internet connection can be made available without needing special hardware required (excel spreadsheet).Great reporting options including financial statements / PNL reports monthly sales summary report , transactional summaries..etc

Revainrating 4 out of 5

Excellent software and amazing Customer Service

The best part of crescent is that we are able fix any issue within minutes (it's usually less than an hour). We also love how easy it was for our warehouse employees who have no programming experience at this point in their careers! I wish there were more options when creating reports/quotes but other then those two things everything has been great so far!! It would be nice if you could set up one-off emails with different people like someone else mentioned as well instead having multiple tabs

Pros
  • Very userfriendly interface, easily understood instructions & navigation through programing tools