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CrowdPower Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Marketing, Customer Journey Analytics

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Description of CrowdPower

Track key customer actions and deliver tailored communications to drive sales and increase engagement.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 4 out of 5

Great platform for tracking customer data

I like that you can use it for any of your campaigns, whether they be social or email marketing but also because we are able track all customers in one place! It's not always easy when using many different platforms so having everything together is really great!! Sometimes there might seem as though some things aren't working quite right (like sending emails) which could potentially cause issues with our data collection process however this doesn’t happen very often at least from my experience…

Pros
  • The ability connect multiple sources / channels into 1 platform.
  • Easy accessability across various devices too; mobile app available along side desktop version making both accessible anytime anywhere.(on average i check everyday)
  • Great support team who respond quickly whenever needed :)
Cons
  • In general terms sometimes customer service reps do take longer than expected time frame between replies

Revainrating 5 out of 5

CrowdPower - Overall decent response email

I like that it allows us to reach out directly with our potential customers, giving them the chance to opt in or not so we can have better communication going forward. It is a great tool but sometimes you get stuck in loops and you end up talking forever about something completely irrelevant. If you are looking for an auto-responder service, this might be good enough for you. We were able to use it as a way to communicate more effectively with new contacts and even those who had previously…

Pros
  • This makes things very easy when sending emails through email apps such as Gmail; allowing quick replies without having anything complicated at all! Very useful if my team does remote work too (as long there's internet)! :) They do reply quickly though which helps alot :D
Cons
  • Empty