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Digital iD Review

6

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Governance, Risk and Compliance, Anti Money Laundering

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Description of Digital iD

Australia Post Digital iDTM is an award winning smartphone enabled platform that can help Australian businesses who need to meet AML/ KYC compliance obligations to improve their conversion rates and verify customers more easily. Digital iDTM is trusted by over 60 government and private organisations across a variety of industries and sectors. Digital iDTM has access to a wide range of industry and proprietary data sources to help make it faster to onboard new customers, verify existing customers, reduce dropout rates and the cost of verification. Digital iDTM can also help you to identify Politically Exposed Persons (PEP), associates of a PEP, sanctioned, or other high risk individuals, with watchlist screening. Use Digital iDTM to help avoid data breaches using our advanced encryption technology to manage sensitive personal information, and leverage the trusted brand of Australia Post. Connect via APIs, SDKs, web experience, and Australia Post’s extensive Post Office network. With easy integration, you can start using Digital iDTM within a few days, and benefit from our updates without any significant system upgrades.

Reviews

Global ratings 6
  • 5
    4
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Customer Service & Product Works Well

The customer service has been great with all my questions and queries, they are always there for us. They are always willing to listen to our needs and provide solutions. I have no complaints about the product as it works really well and does what we need it to do! We have not used any other products so cannot compare them but I will say that this one seems to be better than others. It has helped us in solving some problems that we had with our current system. A lot of times when we send out…

Pros
  • Its easy to navigate interface is user friendly.
  • Very helpful staff who want you succeed & help resolve issues fast very reliable software platform
Cons
  • All fine

Revainrating 4 out of 5

Excellent e-commerce platform which has helped us control client experience

I like the fact that the system and process works exactly as its meant to do - no bugs or glitches! The customer service was great during our trial and we are still in contact with them now. The cost to implement and maintain this system isn't cheap, but if you have enough volume on your website (or plan to) then it will pay for itself in time. There is nothing at this stage that I dislike about Digital iD. If you're looking for a solution that won't make you look bad to your clients, this is…

Pros
  • Easy to manage
  • Very quick response times when there has ever something wrong.
  • Efficient/fast results from searches which makes searching easier than others such Google etc
  • Can search both internal databases & external websites without restrictions / limitations.
  • Good support team who respond quickly too :)
Cons
  • Price can be expensive

Revainrating 5 out of 5

Great app for securely using credit cards / payment cards anywhere

I like how easy it was for my business clients, when they are out in public places or attending events etc., with this app! It's very secure as well so we don't have any issues using our card readers at these types event locations where there could be potential risks involved (such as someone stealing your information). There were times before however if you did not properly link up everything would go wrong - but once linked all worked great!! Make sure though do test first because sometimes…

Pros
  • Very simple to set u p
  • Great customer service support/helpdesk team who is always willing help resolve problems quickly.
  • Fastest turnaround time ever compared previous apps used previously by others that took longer than 3 weeks just simply getting an update done!!!
  • Secure platform; no need worry about security breaches such malware attacks being placed within system files
Cons
  • I will keep silent

Revainrating 5 out of 5

Great Customer Service & Product Works Well

The customer service has been great with all my questions and queries, they are always there for us. They are always willing to listen to our needs and provide solutions. I have no complaints about the product as it works really well and does what we need it to do! We have not used any other products so cannot compare them but I will say that this one seems to be better than others. It has helped us in solving some problems that we had with our current system. A lot of times when we send out…

Pros
  • Its easy to navigate interface is user friendly.
  • Very helpful staff who want you succeed & help resolve issues fast very reliable software platform
Cons
  • All fine

Revainrating 4 out of 5

Excellent e-commerce platform which has helped us control client experience

I like the fact that the system and process works exactly as its meant to do - no bugs or glitches! The customer service was great during our trial and we are still in contact with them now. The cost to implement and maintain this system isn't cheap, but if you have enough volume on your website (or plan to) then it will pay for itself in time. There is nothing at this stage that I dislike about Digital iD. If you're looking for a solution that won't make you look bad to your clients, this is…

Pros
  • Easy to manage
  • Very quick response times when there has ever something wrong.
  • Efficient/fast results from searches which makes searching easier than others such Google etc
  • Can search both internal databases & external websites without restrictions / limitations.
  • Good support team who respond quickly too :)
Cons
  • Price can be expensive

Revainrating 5 out of 5

Great app for securely using credit cards / payment cards anywhere

I like how easy it was for my business clients, when they are out in public places or attending events etc., with this app! It's very secure as well so we don't have any issues using our card readers at these types event locations where there could be potential risks involved (such as someone stealing your information). There were times before however if you did not properly link up everything would go wrong - but once linked all worked great!! Make sure though do test first because sometimes…

Pros
  • Very simple to set u p
  • Great customer service support/helpdesk team who is always willing help resolve problems quickly.
  • Fastest turnaround time ever compared previous apps used previously by others that took longer than 3 weeks just simply getting an update done!!!
  • Secure platform; no need worry about security breaches such malware attacks being placed within system files
Cons
  • I will keep silent