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DirSec, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of DirSec, Inc.

DirSec, Inc. is a reseller and integrator of IT security solutions for the Enterprise and Medium-sized business. The company has been in business for fifteen years and offers decades of industry expertise to its clients throughout the Midwest and Rocky Mountain regions. By focusing on long-term relationships, DirSec provides critical security technologies and services that protect vital information.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Excellent Email security plus so much more

Easy to set up and maintain, easy to use, very configurable in terms of features/applications. A few of the application are not as intuitive as i would like them to be. For example, I wish I could see all my users' email accounts just by clicking on their mailbox icon instead of having to search through all emails. Also, sometimes it's difficult to access your mailboxes when using some applications. A great solution especially if you need robust antivirus protection for your computer. I highly

Pros
  • The support team is very helpful and goes out of their way to help you
Cons
  • The software has an abundance of features, and it can be overwhelming at times

Revainrating 5 out of 5

Was extremely happy after testing for couple days

There were 2 things I appreciated most about this product; 1) Easy setup process! This was easy & quick compared with other products we tried because it's not as complex or technical - just plug n play2). They are able help you out if there isn't any support available (we didn’t have issues but they offered us phone consults which helped.) It doesn' take much time at all until everything works smoothly/correctly so no complaints here3)! Pricing structure can be confusing sometimes4!). We…

Pros
  • Very intuitive
  • Simple layout for ease in navigating.
  • Great customer service / response times within hours7)
  • Ease is working wih others10)) The amount information provided11))
Cons
  • Secret

Revainrating 5 out of 5

Very professional yet pleasant to deal wi

Excellent customer service! It's rare nowadays when you find great people like this who are willing go out their way just because they want your project done right no matter what it takes or how much extra work needs doing - I have never experienced anything but kindness from them all along our relationship so far (2 projects). They seem very knowledgeable about everything we've needed help with as well which makes me feel comfortable working together again down future paths if necessary…

Pros
  • Ease in communications between myself an Ms Debbie e; Friendly support ;)
Cons
  • Some disadvantages