An Enterprise Center of Excellence (ECOE) is a cross discipline team of corporate, business, financial, IT, manufacturing and project leaders that come together to collaborate and establish best practices and standards to drive results around common business goals.
Ecoe has been instrumental in helping us develop our processes as well as providing ongoing support with implementation and training opportunities within this new organization. The staff at ecoe are very knowledgeable about their products which makes it easy for them to help you design your solutions. They can be slow sometimes when responding but they have great customer service skills so we're able to work through any issues quickly! We've realized substantial improvements across all areas of
Pros
Also love having my own personal account manager whom i know personally; she understands exactly how things need done without me needing too much explanation every step along way (which helps tremendously)
The ability for us as an organization with limited resources to have access from anywhere in our network so we can work remotely when needed without having all those expensive tools at home or office! It's been difficult getting some things done using this tool but I think it will get better over time once they implement more features into their system. Not much dislike about anything right now - just need them to continue adding new functionality which would be great!! We are able solve any…
Pros
Ability To Access On Any Device
Fast Response Time & Support Team That Can Help Us At Anytime Of Day Or Night And Even Weekends (As Long As They Are Available)!!! :).
Highly Configurable Platforms With Great Features that Make Our Lives So Much More Convenient Than
The support was very helpful in resolving our issues as well as understanding what we needed. I wish they were more proactive with their employees during this time but it's good that there are people who care about your success! We had no problems at all while working here so far - great experience for sure!! If you have any questions or concerns feel free to reach out to them via email/phone call directly from one another rather than through third party service providers like Zoom. They can be
Pros
No hidden fees , everything is laid bare before us upfront which makes shopping easier