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Employee Navigator Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.2
HR, Benefits Administration

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Description of Employee Navigator

Employee Navigator is a rapidly growing provider of benefits, HR and compliance software. The company currently works with the nation's leading insurance brokers to support over 30,000 companies and over 4 million employees around the country.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Excellent platform with excellent support staff

I love that you can see who has viewed your profile before they decide if it meets their needs or not! It helps me keep track in seeing what people are looking at while searching for potential hires as well. Nothing much but great customer service from our team here so far!! Would have been better had there be more features available online than just viewing profiles (which isn't bad). Great tool when hiring out talent across multiple states/countries because we don’t always know where…

Pros
  • The system works flawlessly every single day
Cons
  • Everything seems perfect

Revainrating 4 out of 5

Great Benefits Administration Program For All Business Types

I like that this program is able to be utilized by any size business or organization without needing multiple different programs for each employee benefit account (e.g., health plan). You can also access all your EAP data from one location instead of having separate applications/websites for Health Care Flexibility Account, 401K Planner, PPO Planner, etc. My only complaint would be some of it looks outdated in terms of graphics; however, overall we haven't really noticed anything negative as…

Pros
  • Easy interface
  • Variety among tools provided.
  • Great customer service team who works quickly once issues arise
  • Very user friendly software no complaints here whatsoever very responsive if concerns do come up..they get resolved quite fast :)
Cons
  • Some minor design flaws suchas font sizes not being uniform throughout site.
  • Notifications need improvement / notifications aren’t always accurate

Revainrating 5 out of 5

Used Daily By My Organization For Over 10 Years

I have been using this product for at least 5 years now as an administrator in my organization (I am not personally aware if it has changed much). It was easy enough for me to deploy our first solution since we all are trained into one system - no learning curve or anything like that! Easy setup, good documentation available online, great customer service, always willing/able to help out when needed. They recently made some changes which included changing their mobile app from iOS only to…

Pros
  • Reliable software with many integrations.
  • Ease getting work done without wasting time trying stuff up yourself; you can just let them do what they're best suited doing i believe)
  • Quick response times whenever there is any issues
Cons
  • I will keep silent