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EPICA Review

2

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Commerce, Retail Software

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Description of EPICA

EPICA is a prediction as a service platform that empowers companies to make powerful decisions by capturing, processing and activating online data (web, applications, digital data-sources) and offline data (CRM, ERP, legacy systems, etc) to accurately generate predictions yielding a significant impact on business results for retail, e-commerce, and CPG companies.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great integration with Salesforce and tons of features

The interface of Epica seems very logical and intuitive with an easy way to input historical information from various sources such as CRMs or Salesforce. It's great knowing we have all our customer info in one place! There are some features I wish were more robust. For example, it would be nice if you could upload photos to go along with your account profile instead having to fill out another form just so they can see what someone looks like when signing up for their services. We're able to…

Pros
  • Easy data aggregation across multiple systems that allows seamless integration between them without complex coding requirements also provides flexibility about inputs & outputs within each system too eases implementation.
  • Can handle any size transaction quickly due its fast architecture
  • Flexible analytics dashboards allow quick interpretation by managers,
  • Support multi platforms (SAP FI)
Cons
  • Some little things

Revainrating 5 out of 5

Easiest way to execute "advanced " Analytics

I like how it's easy enought be used without an IT department or previous knowledge of predictive analytics tools! It also seems flexible if you want customizations in features which are not available outof box with other packages suchas SPSS Modeler support would have been great too but no complaints at all so far!! Good tool when there isn't much budget / time/ resourcesavailable otherwise its just going through hoops tryingto get things done via excel formulas & VBA coding - this has helped…

Pros
  • Very user friendly interface.easy to use ! Also good integrationwith Salesforce CRM system helps reduce manual effort as well..Allows me quick access from sales force account page directly into Epics dashboard where my reports can easily accessed by managers etc
Cons
  • All fine