I like that it is easy to use, and very effective for my needs. It is fast, reliable, and has saved me money in the end. I would like more options for the types of questions I can ask about customers/users. For example, I need to be able to filter by user role (customer or employee) but cannot find this option. Also, there should be an easier way to add new surveys to a project. This tool is very helpful for our organization in tracking customer satisfaction with our products. We have been…