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ExpertConnect Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Business Services Providers, Expert Networks

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Reviews

Global ratings 3
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    1
  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

My absolute FAV Business Platform tool!!!

The best thing about expertconnect is that it has made my work life so much easier! I have been able to use this platform for over 2 years now, with no issues at all (that we know of). There are many different ways you can interact through their website as well - which makes things easy when trying new products or services in your business!! Also great customer service from them too. They really do care what they're doing here & want us businesses success. ! We've seen an increase since using…

Pros
  • This helps greatly improve client satisfaction ratings overall :) And then there will be follow up phone calls if needed by experts connect staff members who deal specifically wth those cases individually ; ) Great Service provided!!! Keep going

Revainrating 4 out of 5

Easy-to Use Program For Creating Awesome Surveys

I really like that it is an easy to use program, which allows me to easily create my own custom surveys. It also has a lot of features for creating great looking reports. The customer service is also very helpful with any questions or concerns I might have. There are some things I would like to see improved in this software such as having more customization options for the survey builder and being able to add more fields to the report builder. I am able to quickly create surveys and reports…

Pros
  • I like that it is easy to use and very easy to set up surveys
Cons
  • I dislike that I can't add more fields to the report builder

Revainrating 4 out of 5

Great product if you need professional looking documents fast

The ease of use, quick replies (at least for our needs), ability to quickly change templates/styles with drag-n-drop or copy-paste from other sites is great! I also like that they are very responsive via email as well. One minor issue we have had so far has been when trying to get an approval through a quote request using V3 it sometimes does not send out notifications until 24 hours later which leads me to think there could be some issues in their back end system causing this delay. We…

Pros
  • Easy setup / installEasy user interfaceGreat reporting optionsQuickly create requestsVery intuitiveUser account creation optionSMS notification featureEase access while workingremotelyIntegration into many Office 365 productsGood response time if needing assistanceCustomer service responsivenessAbilityto export dataExcel integrationFast deployment processability
Cons
  • A little costly compared against alternative solutions suchas SalesForce