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FieldAware Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Field Service Management

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Description of FieldAware

Our made-for-mobile, cloud-based software was designed from the ground up to provide ease-of-use with total flexibility. With FieldAware, you will amaze your customers, make your team more productive and stay ahead of your competition. Your business deserves the most powerful and easy to use field service management system available. Our software is provided for a monthly subscription fee per user. FieldAware is a SaaS product (Software as a Service) which can be accessed from anywhere, at any time day or night, and handles your service delivery process from end-to-end. including: • Scheduling and Dispatching • Quotes and Jobs • Asset Management • Mobile Apps for Field Staff • Inventory • Business Intelligence and analytics platform • Standard and Custom Reports • Digital Forms • Accounting, ERP, and CRM Integration Available

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Type of review

Revainrating 4 out of 5

Great tool with many uses and benefits

The best thing about this is that it helps me organize my work easily as well give updates for all our clients in one place by attaching pictures or documents through emails etc., which we can also upload using WIFI when out at sites/jobsites instead if having paper copies like I used to do before! It's very flexible too!! Sometimes there are issues but they get sorted quickly especially since its free version (which works better than paid versions). Nothing really dislike other then maybe…

Pros
  • I can just email a photo or document for a certain job (or job site) & it automatically gets attached to the report & email sent for the client
Cons
  • I wish there was a better way of making changes to certain areas and also to do more with filters for certain jobs/job sites or jobs/job sites within certain areas