FocalScope Review

The ease of setting up an account, creating tickets for customers with their own unique profile pages is great! I have been able solve all my customer's problems in one place rather than having them call me or send emails that are never returned/read by staff members who don't care about solving issues like this at scale (it seems they only get around it when there’s $$$ involved). It would be nice if we could create custom tabs within our accounts but as far back-end options go - you cannot do

We are able have one place for all of our customers, which is great! It's really easy as well - we've been using it since day 1 with no issues at this point in time (2 years). I like that you can add new features without having someone else do so if needed or wanted by your users/customers; something more complex would require support from an external developer who has experience adding such functionality into their platform before they could implement them themselves internally within…

The ease of setting up an account, creating tickets for customers with their own unique profile pages is great! I have been able solve all my customer's problems in one place rather than having them call me or send emails that are never returned/read by staff members who don't care about solving issues like this at scale (it seems they only get around it when there’s $$$ involved). It would be nice if we could create custom tabs within our accounts but as far back-end options go - you cannot…

We are able have one place for all of our customers, which is great! It's really easy as well - we've been using it since day 1 with no issues at this point in time (2 years). I like that you can add new features without having someone else do so if needed or wanted by your users/customers; something more complex would require support from an external developer who has experience adding such functionality into their platform before they could implement them themselves internally within…