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Forward Business Solutions of Binghamton Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Forward Business Solutions of Binghamton

Forward Business Solutions provides proactive, IT management and computer network support services.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great Service, Professional Staff: Forward Business Solutions of Binghamton

Ease to connect with customer service reps was our favorite part about working in this office! The staff is friendly & professional yet laid back as well so it's not intimidating at all for anyone visiting here from different companies/businesses that utilize their help desk solutions (Forward). I will admit though - sometimes we'd have issues contacting technical specialists when needed but overall very satisfied using FBSs Help Desk Support Center Services.- they are great- easy access 24*7…

Pros
  • Great support system which allows me work effectively everyday without wasting much precious resources like money&time etc.
Cons
  • Good but not great

Revainrating 5 out of 5

Forward Business Solutions of Binghamton - Forward Networking & IT services

The team at forward has been very professional throughout our relationship. I have never had to ask for any service that was not promptly provided from their company. They are always available to assist with any inquiries or concerns we may need along the way. We have not yet been involved in any incidents relating to the network or systems but if you are looking to ensure your organization's safety. I can only speak from my experience so far. but this team is well worth it so long as there…

Pros
  • Customer care, reliable workmanship & knowledge within various IT fields such as Microsoft Windows Networking Software Installations / Maintenance Support + Remote Monitoring via Webcam Surveillance Technology; Internet Protocol TV Systems Management Data Backup Cloud Storage Servers Mobile App Distribution Application Development Cybersecurity Threat Assessment Risk Mitigation Service based Agile Processes
Cons
  • Almost never