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Fuell Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing Services, Inbound Marketing

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Description of Fuell

Fuell have been delivering world class Digital Marketing & Digital Communications since 2008. We are trend setters, technical innovators, creative thinkers and digital visionaries.

Reviews

Global ratings 3
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Fantastic Customer Service And Professional Results

I have been working with Fuell for a couple of months now and the professionalism and results I've seen are fantastic. They are always very responsive to my questions and always work with me to solve my problems. They are a great company to work with. I couldn't be happier with the service I've received so far. They are definitely one of the best companies I've worked with and I would recommend them to anyone looking for great customer service. They are very proactive and always have a ready…

Pros
  • Their team has an incredible passion towards client satisfaction from account managers through engineers/technicians all up into management level employees it's just amazing how much people love doing this! All departments go hand in
Cons
  • I will keep silent

Revainrating 5 out of 5

Great product, good platform & terrible client service

The customer support team is amazing! I had an issue with my account that was being transferred to another person who could not resolve it in time for me (I believe because of some holiday they were having). So instead he just deactivated mine without warning or explanation as if this wasn't something we discussed at length beforehand - which meant no access/support from them until after Christmas when i finally got through their helpdesk queue system only too learn about what happened via…

Pros
  • It looks great
  • Very easy interface, intuitive.
  • Lots more than needed functionality already built right inside FUEL including report generation capability,
  • Great reporting tools included such data tables are fully functional even though Excel compatibility
Cons
  • None

The team is very helpful in all aspects of our business needs - from marketing to sales support! Nothing so far has disappointed us with their service or attention given during any project we've engaged them for thusfar (and that's quite some time!). Their knowledge base seems comprehensive as well which helps make sure you're getting what your paying/paying enough money too get- they don't just "throw stuff together". I'm not aware at this point if there were other services used by my…

Pros
  • Excellent customer care skills, attentiveness & professionalism demonstrated consistently across staff members both internal employees AND external customers alike..even under pressure situations such being rushed off ones feet due diligence reviews before closing deals!!! Very highly recommendable group.they have great potential here
Cons
  • Some disadvantages