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Genesis Call Accounting Review

1

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

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Description of Genesis Call Accounting

Genesis has the right Call Accounting solution for every size business, industry and application.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

Very powerful Contact Management Software

The ability to create multiple call types (outbound/incoming).The interface is easy enough that any user can use it without training or assistance from an expert system developer! I have not found anything in particular i dislike about this product other than perhaps its price point compared with competitors products out there today - but even then you would be hard pressed to find something better at such low cost. If your looking for ease of implementation as well as flexibility when managing

Pros
  • Easy installation
  • Great customer support team
  • Wide range if features available, allowing me customize how best fit needs.
  • Highly configurable options allow users freedom over their own configuration choices while maintaining consistency across many clients using same software solution.
  • Allows integration wth virtually every major CRM platform including Salesforce & Microsoft Dynamics365 etc.etc..and more !!!!
Cons
  • Some cons