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Glassbox Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Marketing, Conversion Rate Optimization

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Description of Glassbox

Glassbox empowers organizations to create frictionless digital journeys for their customers. Our digital experience analytics platform works in real time, across mobile apps and websites, to accelerate loyalty and growth. Through AI-driven visualization and analytics tools, Glassbox helps teams to prioritize customer experience and digital product enhancements from a single collaborative system. Teams from across the organization, from IT and product management to marketing and compliance, can understand user struggles, visualize the customer journey and optimize every step. Hundreds of enterprises across multiple industries choose Glassbox for easy, secure and private cloud-based deployments. Glassbox was established in Israel in 2010 and is now located across the globe with offices in London, New York and Tel Aviv and over 250 employees worldwide. For more information, follow us on Twitter @GlassboxDigital or on our website, glassbox.com.

Reviews

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Type of review

Revainrating 5 out of 5

Convenient and easy for everyone in office

I like that you get access all your data at once without having separate systems or applications which is very helpful when it comes down making changes as needed because everything has been done already so there isn't much work left after implementation! Nothing really - maybe make an easier tutorial process if they have more people who don’t know what exactly how things are set up? It's nice being able to do one thing instead of several different platforms with various problems each day…

Pros
  • One system for tracking expenses, invoicing & accounting
  • Very easy in general setting setup.
  • Ability store credit card information directly through glass box website portal allowing quick payment processing before invoice creation even from mobile device via web browser
Cons
  • I will keep silent

Revainrating 4 out of 5

Difficult conversion from 3rd party software

The ability to create a 360 view of the customer journey. We were able to create a 360 view of the customer journey and then drill down to see what was working or not working for them. The customer journey is not always a straight line, so having the ability to see where there are issues or opportunities is very helpful. It's not as easy to create a customer journey as it is to create a 360 view. We were able to create a 360 view of the customer journey, but it was not as easy to create as it…

Pros
  • Ability To Create A Customer Journey
  • User Friendly Interface/Ease Of Use
  • Customizable Dashboards & ReportsTo See How Customers Are Interacting With Our Platforms And Where There Is Opportunity Or PainPointsIn Real Time.
  • Analytics
Cons
  • Not Easy For All Members In An Organization (CIO)
  • I feel that this platform should

Revainrating 5 out of 5

A must-have Tool for any Business Owner

It is very flexible because it allows us to easily customize our reporting according to our needs or business requirements without getting into technical issues related with data extraction / manipulation etc. The tool itself has some minor glitches that need immediate attention but nothing major. I would say go ahead if you are looking out something which will help your organisation grow by providing better insights as well as improve overall performance at workplace level. We have been able…

Pros
  • User friendly
  • Easy Data Extraction & Management, Highly Customizable Reports.
  • Robust Security (Security Feature for Securing all user's credentials)
  • No additional charges involved while purchasing licenses&nbsp
Cons
  • It is hard to say

Revainrating 5 out of 5

Good Tool for AI assisted Decision Making

It is very flexible & robust tool which has helped us solve our business problems by providing accurate insights with ease along side recommendations that are actionable at all levels (individuals as well corporate). The reporting feature could have been more intuitively designed but it looks like they will be improving this soon since its an open source project so we hope there would not much delay! We had challenges while migrating data into glass box due to lack or proper…

Pros
  • Easy installation
  • Flexibility in terms customization for reports, dashboards etc.
  • Highly interactive UI
  • Good support from community members via forum
Cons
  • Secret

Revainrating 5 out of 5

Great platform with many features: Glassbox

The dashboard is very organized and easy to navigate. The ease of pulling in data from other sources and using it in the dashboard is also very helpful. I would like to see more customizations for pulling in data from other sources. I would also like to see more integrations for pulling in data from other sources. There is a lot of data out there and this tool helps you to pull in data from other sources and use it in the dashboard. This is helpful when looking at trends or to pull in data for…

Pros
  • Flexible licensing options (subscription plan)