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Global Relay Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
IT Management, Enterprise Information Archiving

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Description of Global Relay

Global Relay offers messaging and archiving solutions for compliance.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

I liked that we could have our own personal assistant, who was always ready to help me with my messages/emails in real-time! It also helped us stay organized as it allowed you do everything online rather than having files all over your office space or home computer - which is great if anyone needs access remotely (elderly parents). Sometimes when sending an email from work sometimes there would be lags where typing seemed really slow but once sent they were received normally so no problems…

Pros
  • You get paid for every minute worked
  • Always available support team
  • Great system allowing users send emails directly through mobile devices
Cons
  • Secret

Revainrating 5 out of 5

Excellent Email Marketing Tool - Affordable Price

It is very easy to setup, and the customer support was excellent. I had a few issues with the software itself, but they were quickly resolved by Global Relay's team. I have been able to send mass mailings using Global Relay without any trouble. The ability to create custom templates and edit them before sending is extremely helpful as well. This is extremely useful when we need to send out bulk emails. We can create email templates in Microsoft Word or other programs, then easily transfer them…

Pros
  • Easy interface for customersEasy editing capabilitiesGreat template creation capabilityMultiple account management optionsCustomizable subject line generationA varietyof autoresponder services available from within platformFast turnaround timeCustomer service provided prompt responses whenever questions aroseNo problems whatsoever throughout my journey so far!
Cons
  • So-so

Revainrating 5 out of 5

Excellent file sharing tool which meets most if not every need

The ability to send/receive files as both sender or recipient of the messages is very convenient.The ease-of use, lack of customization or configuration options can be discouraging at times. Our company has been using this software with success since 2009. I am confident that over time it will have all our needs met! We are able to communicate and share documents in an effortless manner without having to do extra work. It's easy to integrate into existing applications, can be run in-house or…

Pros
  • Excellent document sharing
  • Intuitive interface; no need training anyone new.
  • Easy integration between SFDC & GRLC (SalesForce)
  • Very reliable platform when used correctly
  • Good support from sales staff