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Globecomm Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Value-Added Resellers (VARs), Cisco Channel Partners

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Description of Globecomm

Globecomm provides end-to-end managed services to meet the communications needs of organizations around the world.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

Great technical services and fantastic client care

Their customer service is second only in terms or awesomeness! The knowledge base, help desk ticketing system are all excellent resources for solving any issues we have had with them over their 14 year history (and counting!). I wish they could do more things like webcasts/webinars but at this point there's nothing else that would be worse than what you get from GCM anyway so it doesn't matter too much now does? It makes sense since most people don’t want another provider; just better tech…

Pros
  • Great technology solutions to keep up my current equipment while helping provide great suggestions if new technologies come out soon enough such services can make me feel safe knowing i'm protected by something reliable even though newer products may change quickly without keeping those who need maintenance updated before release dates.
  • All these goodies combined together give us peace of mind
Cons
  • It is hard to say