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GoSecure Managed Security Services Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Security and Privacy Services, Managed SIEM

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Description of GoSecure Managed Security Services

GoSecure offers a wide portfolio of managed security services under the Titan brand umbrella including: - Managed Detection & Response - Next-Generation Antivirus - Endpoint Detection & Response = Network Detection & Response - Inbox Detection & Response - Insider Threat Detection & Response - Managed Firewall - Managed SIEM - Vulnerability Management as a Service

Reviews

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Type of review

Revainrating 5 out of 5

Exceptional Service and Transparent Fees

Their customer support is top-notch, they're always willing to go above & beyond for their clients in terms how quickly we can get an incident resolved or escalated within our org., They've got some really great tools that help us track down issues across multiple devices/apps at once (e.g using U2F keys). I wish there was more transparency around what exactly makes up each tier so it's not just "1st line" vs 2nd Line Support when things are going wrong with them! That said though - 1) We use…

Pros
  • Great Customer Service
  • Awesome toolset including CISOWARDS etc.
  • Very responsive team members even over weekends / evenings too
Cons
  • Good but not great