The best thing about helpie is that it's totally free to use! It's easy to set up and configure as well. I can easily share my knowledge with other people using this software. This software has no support team. So far there are no errors or issues reported by the users. In my personal opinion it should have more advanced functions like commenting, rating etc. I would also suggest to the user to try out its free plan for some time before committing to purchase.
Knowledge management. I'm sharing