The most useful features for us are that they can help manage our clients' projects very quickly & efficiently through their software. They also have some good customer service reps who really know what is going one with this platform as well! As I've mentioned previously - it's great being able to access all of my client information in 1 place rather than emailing them separately each month/week etc.- but if you don't plan ahead (which we did) then there might be lag time between signing up /β¦