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ICON EMR Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Vertical Industry, Health Care

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Description of ICON EMR

An integrated Electronic Medical File cloud based management solution for all sizes healthcare providers and facilities.

Reviews

Global ratings 3
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    1
  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Excellent partner for healthcare industry transformation

The customer service is fantastic, they listen to our needs with regards patient information privacy & security requirements from day one - not just at sign up time! They are open-minded in how we can deploy their product as long it fits within what's required of us by HIPAA regulations (no data mining or anything like that). Their team members work very hard ensuring everything meets compliance standards without sacrificing performance issues such solving problems quickly etc.- which again…

Pros
  • plus intuitive features make it really accessible no matter location type computer setup used daily..easy use once installed ; )
Cons
  • Nothing specific about dislike yet honestly nothing comes immediately out top either

Revainrating 5 out of 5

Great product - even better support

The customer service is great! They are always willing to help with any questions or concerns that you may have, they will work directly through your staff member if needed too so it's nice when there isn't an issue but no worries we get straight back in touch as soon possible :) We've been able use their software since our start up date (3 years ago) which has helped us grow from 1 doctor using only paper records into 5 doctors & over 70 employees who can access patient information at anytime…

Pros
  • Great tech support / account management teamThe easeof setting thingsupEasy training guides for clients/doctorsI like how easy everythingis comparedto other systemsIt works wellfor my business needsGreat options available without having high overhead free trial period included within plans offeredConsultants do not know much about healthcare IT
Cons
  • Some disadvantages

Revainrating 4 out of 5

Exceptional software for healthcare providers

Easy to use with mobile device, patient information is accurate and always up-to date at any given time. The ability to upload/download documents from anywhere in the world has been extremely helpful when out of town or working remotely! This program should be utilized by other insurance companies as well and offered internationally so that health professionals can access their patients' medical records anytime they need them through this system. If it were an option please add international…

Pros
  • Has all standard features needed including basic lab testing ordering capabilities etc
Cons
  • Very little customization options; mostly default settings used.
  • Poor customer support services