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IFS Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Field Service Management

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Description of IFS

From first call to final sign off, your customers expect a personalized, connected service. To deliver it, you need a true end-to-end solution that improves business efficiency, ensuring fast response times and real-time reactivity. From managing works orders, parts and assets to contracts, warranty, invoicing and billing, IFS brings you a complete, connected field service management software - so that you can deliver exceptional service to every customer, every time. IFS knows service, which means we know that no two companies execute field service in the same way. Our solution platform can be easily configured to map even the most complex service use cases and offers cloud and on-premise deployment options.

Reviews

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Type of review

The team at IFSP have always been professional with great customer focus! They listen carefully & work tirelessly for our benefit - they are absolutely fantastic!! We've never had an issue in two years of working together so far (so we're very happy!). And all staff members respond instantly when contacted via email or phone even if there is nobody available immediately by sight/voice etc.. Nothing really as such but maybe try some new things out from time to tme? Maybe something more…

Pros
  • Quick response times, knowledgeable people
  • Great client service experience overall,
  • Professional attitude.
  • Work hard towards achieving results that aligns most benefits back into clients' hands :)