I like how easy it is to use and the fact that it makes my job easier by providing me with all of the information I need in one place. It's not as intuitive as some other programs, but once you get used to it, it's very useful. Also, the team at Index is always willing to help if you have any questions.
I do not dislike anything about the program. It has been helpful for our organization and we've had no problems with it. We are analyzing our usage patterns and then making changes to our…