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Integrated Computer Consulting Inc. Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Integrated Computer Consulting Inc.

ICC is an IT company that provides customized solutions to small and medium businesses.

Reviews

Global ratings 3
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  • 4
    3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Excellent Customer Service - Helped us reinstall Windows 10

The level of expertise when it comes to solving computer related problems. They are very knowledgeable, they have experience in a wide range of technologies, their staffs are very nice; they are hard working. There aren't many issues I can find with them. I recommend using this firm for computer support issues. I am having some issues with my hard drive so I'm hoping to correct this issue here. They are very knowledgeable in all aspects of computers, networking, software applications (Word…

Pros
  • Their responsiveness time is quick, friendly helpful people that work there know everything which makes me feel more comfortable knowing these guys will be taking good care of any system errors/issues etc
Cons
  • No negative feedback yet

Revainrating 4 out of 5

Professional Service & Great Work Ethics

I like that they are very flexible in their approach. They have a great team and they have a lot of experience. I like that they are very helpful and willing to listen to your needs and concerns. They are very knowledgeable and I would definitely recommend them to anyone looking for IT support. I don't have any dislikes. They are very professional and I am very satisfied with the service I received. They have been able to fix issues that I have had with my computer, and they are very…

Pros
  • They are very helpful and willing to listen to your needs and concerns
Cons
  • I have had a hard time finding a company that is willing to work with me and that I felt comfortable with

Revainrating 4 out of 5

Good option compared costlier ones elsewhere

I like how they are very flexible with their pricing structure, which makes it easy for customers who have limited budgets but want quality service at competitive prices! They do not always provide me enough information up front about what my options will be when we meet in person or over email prior so there has been some confusion as far scheduling goes - especially since this was our first meeting together (which seems normal). We've had several meetings now where everything works out great…

Pros
  • Excellent communication
Cons
  • The price structure is a little too steep for my company's budget so we're looking to scale it back on the number of partners we use