I have been using Intouch for over three years now and it offers so much more than just customer relationship management! The product supports many different business processes such as sales force automation, marketing campaigns, order processing and shipping/fulfillment, etc. With Intouch you can create your own workflow or use prebuilt workflows to automate repetitive tasks. As an end user we are able to access our data from anywhere with internet connectivity and also send emails via mobileβ¦