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INTOUCH Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Customer Journey Analytics

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Description of INTOUCH

INTOUCH is the first completely new CCM solution in years and is 100% cloud (SaaS) software, no desktop applications required. It has a modern, microservices-based architecture and uses only the latest technologies.

Reviews

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Type of review

Revainrating 5 out of 5

Excellent BPM tool that covers several areas

I have been using Intouch for over three years now and it offers so much more than just customer relationship management! The product supports many different business processes such as sales force automation, marketing campaigns, order processing and shipping/fulfillment, etc. With Intouch you can create your own workflow or use prebuilt workflows to automate repetitive tasks. As an end user we are able to access our data from anywhere with internet connectivity and also send emails via mobile…

Pros
  • Also great support provided during onboarding process & training sessions that helped ease up adoption phase very smoothly compared other similar S
Cons
  • I will keep silent