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iPatientCare Review

6

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

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Description of iPatientCare

iPatientCare is a full suite of innovative healthcare products and value-added services that help physician offices, rural health clinics, and community/federally qualified health centers (CHC/FQHC) nationwide in improving the health of their patients, enhancing patient care through care management/coordination/analytics, and reducing costs of care delivery.

Reviews

Global ratings 6
  • 5
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  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very Satisfied Overall Using This Software For Our Medical Practice

I like all aspects of this software for managing my medical practice as well providing me with support during any problems i might encounter or questions about our systems. There really isn't anything to dislike but it seems some features are not yet available at this time. If you need an efficient system then look into using Patient Care Manager! You will be glad you did because many other practices have made good use of its benefits by allowing them access to more information than they…

Pros
  • It takes careof everything necessaryto run your business, including billingand compliancemanagement
  • The programis easy touse;my stafflikesusingit.
  • It'saffordablefor mostpracticeswithverylowcosts per month
  • Theprogramcanworkfromanycomputerorlaptopincludingmobile devices
Cons
  • Nothing

Revainrating 5 out of 5

Great Product, User Friendly Website

I like how easy it was to set up my account online - there were no questions left unanswered! I don't have anything dislike about this software so far. The customer service has been outstanding as well. They are very friendly & knowledgeable which makes answering any questions you may be having about their product very easy. Our office uses an EMR system called Meditech. It's not always user friendly for our staff members who aren't computer savvy. This helps with the insurance billing process

Pros
  • Easy setup
  • Great Customer Service team.
  • Very helpful, informative support group available through email or live chat if more immediate help is required (as per request by users)
  • Intuitive interface that does what they say
Cons
  • Some problems

Revainrating 5 out of 5

Great for scheduling and tracking appointments!

This software has helped me keep track with my appointments as well schedule them accordingly so I can maximize time off work to take advantage for doctor's visits! It also helps organize all records needed from multiple doctors which makes it easier when filing paperwork or requesting medical information during an appointment at another facility. The user interface could be improved by providing more options within each category such us creating new folders etc., however this was not…

Pros
  • Easy scheduling
  • Great customer service team that is always available via phone, email ,or chat in real time whenever issues arise.
  • Best patient portal ever!!! (I think!)
  • Very easy navigation system through their dashboard viewable page !
  • No need having too many tabs open just one click away :)
Cons
  • It is hard to say

Revainrating 5 out of 5

Good option and very helpful in streamlining daily operations

I like how easy it was to use for my practice! The ability to send out notifications via text message or email when appointments are missed made scheduling easier than before we used this system! It would be nice if there were more options available with reminders as well - our office has many different types so having all reminder methods at once could improve things. We have been able to better schedule appointment times by using iPatienet Care rather then just relying upon what time slots…

Pros
  • They also do not put unnecessary restrictions/limitations onto users (which most providers tend toward)
Cons
  • So-so

Revainrating 4 out of 5

I really like having this app for my medical records

The ability to have an electronic medical record system with all my providers at one place. It also allows me to see what tests they ordered for each patient as well as any notes or messages sent back and forth between them. I don't like how it takes too long to get appointments set up via this app compared to other apps out there. Sometimes you can wait over 30 minutes just trying to schedule your appointment! Also sometimes when you do get scheduled, you are not able to view the doctor's…

Pros
  • Easy access by everyone involved (patients/staff) even tho some techs might prefer excel docs instead
  • I think its easy accessibility helps both sides along; easier than Excel sheets anyway:)
Cons
  • Not much yet

Revainrating 5 out of 5

Great tool with many benefits: iPatientCare

I love that I can use the app and get immediate results. Also, the reminders are super helpful. I would like the app to be more customizable and the ability to have a personal list of doctors that I can see information for. I'd also like to be able to see what I have been doing wrong on my own. I have found that this app helps me keep track of my health and give me a jump start on my daily activities. It's a great way to keep track of my health. I have also found it to be a great reminder for…

Pros
  • The ease at which you could view your medical history as well.also very easy in keeping up with upcoming medication due dates! Easy access when needed most..when we need our yearly checkup or follow ups!! Great help tool while going thru difficult times!!! And now having an opportunity through "i patientcare" is fantastic..it makes life so much
Cons
  • There are disadvantages