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ISC WFM Review

1

ยท

Very good

Revainrating 4 out of 5ย ย 
Ratingย 
4.0
Customer Service, Contact Center Software

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Description of ISC WFM

ISC WFM is a proprietary adaptive forecasting, multi-media-ready, and real time management features.

Reviews

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Type of review

Revainrating 4 out of 5

Great solution if looking into tooling up efficiency

The software is easy to use and has great functionality. It's very customizable which makes it easier to adapt to your business needs. It's also pretty affordable compared to other solutions out there. There's not much I dislike about this product. It has all of the things that we need in order to run our business smoothly. The only thing I could say is that the customer service can be improved upon. They do have live chat but it doesn't always work properly. This is one of those tools youโ€ฆ

Pros
  • Great price
  • Easy set up/implementation.
  • Well rounded tool, provides everything an organization would want & more!
Cons
  • Needs better documentation
  • No offline version