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Loop & Tie Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Other Marketing Software

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Description of Loop & Tie

Loop & Tie is a gift management platform to help businesses save time and increase engagement across their organizations. Through Loop & Tie, companies send a collection of choices in a branded digital experience and the recipient chooses the item they value the most. From the gift experience, companies gather new insight into their relationships through Loop & Tie's thank you notes and gift redemption data.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Best solution in Gifts Industry - Send A Gift And Get Back Your Treasure

It helps with all aspects related to gifts including tracking them for recipients as well as sending reminders/removing unclaimed ones. You get an online interface that allows your employees who are less tech savy or those outside US hours can access it easily! We use loop&tie during Christmas season. The only problem i have faced so far has been limited locations for us since we operate from India but rest everything else works very efficiently. Its best option if someone wants great customer…

Pros
  • Great Customer Service
  • Easy To Use Interface
  • Very Friendly Team
  • They Know What they Are Doing : )
Cons
  • Nothing really comes in my mind

Revainrating 5 out of 5

Easy setup and really quick customer service

The ease with which I can create an event for my clients! They have everything from creating custom surveys/questionnaires or just using our standard ones that we provide them makes this application awesome!! It also has all types of templates so it doesn't get overwhelming when adding more items each year. This was one way where people could still receive gifts but not feel like there were too many options being offered because its easy enough to add another option without feeling overwhelmed…

Pros
  • Easy access
  • Ease in use no need really needing any tech experience at ALL, if you know your stuff is pretty simple.
  • Ability To make anything happen easily
  • Great customer service team support group behind every product made here
Cons
  • Minor Issues

Revainrating 5 out of 5

A quick and easy solution designed just right

The concept that it could be used as an automated system for sending gifts was very appealing. I also enjoyed being able to customize my emails before going live with recipients. This program has been effective at streamlining our process while increasing customer satisfaction! There were some minor issues along the way but those have since fixed themselves without any involvement from us or them (we are still waiting!). While we haven't noticed much increased revenue per employee due to this

Pros
  • Customizable email templates
  • Automated gift card tracking/monitoring via salesforce integration
  • Allows you send personalized holiday greetings no more generic "Merry Christmas" messages like most companies do !!! :)
Cons
  • Some disadvantages