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LoyaltyMatch Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Demand Generation

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Description of LoyaltyMatch

LoyaltyMatch is a cloud-based loyalty management and gamification platform that offers the fastest path to the development and delivery of loyalty and engagement initiatives revolutionizing the way businesses manage customer value. LoyaltyMatch customers include Clarins USA, I.M.P., Blue Note Entertainment Group, McMenamins and Frontstretch Fest.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

More flexible and user friendly Point System

The system was easy for our staff members who are new at using it as well those with experience in other points systems we used previously such has VISA or Mastercard Rewards programs (eg Starwood Preferred Guest). It also allows us more flexibility than others since they do not have limits like many companies. There can be glitches but this seems minor compared their overall ease/speed when entering all necessary info required by most employers now days! We really haven't found anything…

Pros
  • Easy to implement
  • Good user interface
  • Flexibility allowed within program settings, especially around data entry rules being able change without having access code changes made.
  • Excellent support provided via email response times
Cons
  • There are disadvantages

Revainrating 5 out of 5

One of the BEST ways to get your employees motivated!!

It's user friendly - easy for employees at my work place (Caterpillar) who used it in an effort towards earning points through our credit union rewards program!! There are quite literally thousands upon THOUSANDS ways you can use this! They have done away with paper punch cards/programs which was great as well. ! Definitely try them out if they offer free trials or something similar where your not charged until after using their software. !! Very helpful tool when trying get people excited…

Pros
  • Its User Friendly , Easy To Use Interface.
  • Ease Of Integration
  • Analytics Features Are Quite Good
Cons
  • Some cons

Revainrating 5 out of 5

Easy Tool To Create Custom Rewards: LoyaltyMatch

The ability to create custom rewards for each customer. This allows us to provide unique experiences to our customers and helps retain them. It is very easy to use with no training needed. You can have the program running in minutes. It has been updated quite frequently as new features are added. Some of the older versions had some quirks but they fixed those quickly. I would recommend giving it a try. We use this program for all our reward programs. We have created several different types of…

Pros
  • Customer Service
  • Ease Of Use (easy setup)
  • Flexibility when creating promotions/rewards.
  • Excellent Reporting Capabilities
  • A lot! There's so much you get here compared what others charge..for sure worth looking into if your budget permits!!! :)
Cons
  • All fine