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Miuros Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Miuros

Miuros is an all-in-one suite that seamlessly integrates with your existing help desk to bring your data to life. We enable customer service leaders to optimize their operations through AI. Supercharge your agents to increase their efficiency and decrease first reply times. Obtain actionable Insights that will deliver better customer service so you can focus on keeping your customers happy. Easily Review your customer interactions in a balanced way to analyze how you're doing and make improvements where needed.

Reviews

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Type of review

Revainrating 5 out of 5

Very helpful and user friendly platform with various features

This software has been very easy for our staff members who are new at using this kind of system, it's so intuitive! They can figure out how everything works in no time (our previous ticketing was quite complicated). It also allows us many customization options which we found beneficial as well since each department within miuros had their own way they wanted things done differently than other departments or even different people from same organization would prefer something else over others. I…

Pros
  • customer service reps helpful &/or quick response times
Cons
  • Some difficulties