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Mobikon Restaurant Software Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Vertical Industry, Hospitality

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Description of Mobikon Restaurant Software

Mobikon is a leading AI-driven consumer engagement and predictive analytics SaaS platform to Engage Customers, Gain Insights, Predict Behaviours, and Increase Sales for the F&B industry. It’s a cloud-based platform is designed to simplify and streamline the CRM functions of running a successful restaurant by providing true closed-loop, customer lifecycle marketing, off-line to online targeting and business intelligence. Mobikon started as a small team of 6 people and has since grown to a team of 150+ people across offices in Asia, Australia and America. Today, over 700 brands in nine countries use Mobikon's solutions to improve interaction with customers and boost revenues. Its proprietary platform has engaged over 12.3 million consumers in 9 countries and has powered more than 5 million inStore reviews.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Easy to use restaurant management software

The best thing about this software is that it is very easy to use and manage, you can create your own menu and add all items you want. Also, I like the fact that it allows me to share my menus with friends via Facebook or Instagram. Sometimes, when you make corrections to the menu, the changes don't show up for a while. This software does not allow you to have a large amount of pages, so if you are looking for something that will allow you to have many pages without problems, you should…

Pros
  • Easy interface
  • Allows creation/editing multiple tables in one screen.
  • Has good customer service support available through email as well phone calls (I didn’t need them)
Cons
  • Can be slow
  • No ability within program itself save orders from previous night

Revainrating 5 out of 5

Real time analytics of customer activities in restaurant

The best thing about this software I have found so far would be that it gives me insights into my clients which helps give them what they want at their place. This program also allows you get alerts when your client opens or closes an app. There are downsides too because sometimes there can be some glitches but not all problems will go away just like how any other product out there can do well if used properly. We've noticed changes within our restaurants after we implemented everything from…

Pros
  • Easy navigation
  • Ability track customer's progress (like with mobile)
  • Gives us feedbacks regarding customers' experience in terms where he/she was most comfortable while dining such as table number etc.
  • Real time tracking system makes sure no important tasks goes unnoticed hence less chance encountering issues later down line! :)
Cons
  • Nothing here