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MPA Tools Review

3

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
IT Management, Remote Monitoring and Management (RMM)

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Description of MPA Tools

Powerful and yet simple to use Modern Remote Management tools for Help Desks and System Administrators

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Tool For Remote Management Of Your Employees

The ease of management of all of the devices that my employees are working on. It's not only that it can see all of the devices, it can also send SMS, emails, etc. to users/help desks when I need to get a client up to speed very quickly. I'm not a big fan of all of the reporting options that are included in the free edition (not a huge fan of having to pay for something that has free options). You can't see all of the devices, only some of them. You can't see the number of unread e-mails/SMS. I

Pros
  • Very simple interface making administration fairly easy while saving money by reducing expensive technical support costs due to staff being able to manage their own equipment effectively online without helpdesk intervention required most often
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Fantastic Remote Desktop Software for Businesses

I love that this tool is free, easy-to-use software with all of my favorite features like screen sharing! It's great because it allows you to easily share your desktop or computer from anywhere in real time without having any additional hardware needed (like cameras). The only thing i dislike about mpa tools so far has been its inability to work well when connecting through mobile devices such as iPhones/iPads etc., but they are working hard at improving their app functionality by adding more…

Pros
  • Easy access just download an install
  • Free for personal use.
  • Great customer service team
  • Very reliable system even during peak hours
Cons
  • Will fit

Revainrating 5 out of 5

Very good product for centralized monitoring

It is very easy to install, configure, manage, and monitor our devices. The interface is intuitive and well organized. There are lots of useful features that we can take advantage of, like controlling applications remotely, or being notified when there's an issue with a device. Sometimes it takes a while to get used to the UI. I think it would be easier to navigate if you have experience in remote management software. We are solving problems related to IT Infrastructure at work. This solution…

Pros
  • Easy installation
  • Very user friendly; great for beginners.
  • Excellent support from customer service team!Very responsive response times by representatives.
  • Great toolkit
  • Lots o' options available (ease)
  • Good price point compared tot other solutions out their
Cons
  • I will keep silent