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My Tours Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Office, Digital Wayfinding

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Description of My Tours

My Tours is the mobile platform that makes it simple to create stunning mobile applications for culture and heritage destinations. Whether you are from a museum, local tourism body, historical society, heritage walk or tour company, we make it easy and affordable to publish your content to mobile devices. With over 9 years of experience working in the culture and heritage sector, we have helped over 200 organisations, both large and small, to publish their apps. Our intuitive app builder is simple to use: if you can surf the web, you can build your tours! And we back you up with a dedicated support team, ready to help you through the process.

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Type of review

Revainrating 4 out of 5

Great customer support & really good rates

The best thing about mytours was their customer support team! They were always very helpful with any questions I may have had throughout our entire relationship (which lasted more than half of one year). Their rates seemed reasonable given all they offered in terms what services could be used as well how much time would take if there's an issue during implementation phase etc., but when i signed up initially only 3 months before launch date - everything went downhill really fast :/ We wanted…

Pros
  • Their customer support team was very helpful
Cons
  • Also a bit too much of requirements they wanted us as a customer