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๐Ÿ–ฅ๏ธ black neatdesk scanner and digital filing system for pc and mac - efficient document scanning logo

๐Ÿ–ฅ๏ธ Black NeatDesk Scanner and Digital Filing System for PC and Mac - Efficient Document Scanning Review

4

ยท

Terrible

Revainrating 1 out of 5ย ย 
Ratingย 
1.0
๐Ÿ“„ Document Scanners, ๐Ÿ“ฐ Scanners

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Details

Media TypeReceipt, Business Card
Scanner TypeDocument
BrandThe Neat Company
Item Dimensions LxWxH7.5 x 10.8 x 7.3 inches

Description of ๐Ÿ–ฅ๏ธ Black NeatDesk Scanner and Digital Filing System for PC and Mac - Efficient Document Scanning

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Reviews

Global ratings 4
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  • 4
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  • 3
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  • 2
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  • 1
    4

Type of review

Revainrating 1 out of 5

How this company got away with this bait and switched to customers

Like others here I bought this scanner, scanned my documents then came back and was blackmailed and needed a subscription to get my documents. I didn't want anything in the cloud. I just wanted a scanner that would be an all-in-one solution for the many types of scans I need to do to consolidate my documents, photos, business cards, and receipts. Outdated software no longer works. It required a cloud, which I thought was blackmail, and NOW you can't even do that. To top it off, they licenseโ€ฆ

Cons
  • Almost everyone is there

Revainrating 1 out of 5

URGENT REPLACEMENT NEED!

Loved it when I first received it in March 2017. It was a brand new scanner. Now it does not submit the documents correctly. The document moves halfway and then stops. Calibration and cleaning also do not work. I tried to contact you but the system keeps saying it can't find my order from you but here it is.

Pros
  • Sturdy finish
Cons
  • Large and bulky

Revainrating 1 out of 5

Don't buy a Thios product if you want access to your files.

This is the worst office tool ever supported. I bought this product less than 18 months ago. I had to change my computer and it turned out that the software for my NEAT ND1000 was no longer supported by the company. Two days of tech support and about 8 hours of IT time, I was told I could access my files (via the cloud) on an old computer for $14.99 a month (extortion money). If they could give me access to my files that easily, why are they charging me $14.99 per month to access them? If youโ€ฆ

Pros
  • Best in its niche
Cons
  • Update availability

Revainrating 1 out of 5

Don't buy from these people

I bought Neat Desk five or six years ago. The scanner still works (there were a few issues, but mostly software related). When I bought the scanner it was supposed to contain copies of documents and scanned income tax slips. The files are stored on my computer, backed up to a network drive here at home, sometimes backed up to a portable drive, and also backed up to online cloud storage. Last November, the software suddenly stopped opening. Apparently it has something to do with interfering with

Pros
  • Decent performance
Cons
  • Has flaws