The customer service is really good! They always reply to my emails within minutes which makes me feel more confident using their system as I know that they are there for assistance when needed; sometimes it takes days between responses but still better than nothing at all i guess? Sometimes things get stuck in your account (maybe due issues with other clients) so be patient or you might have some trouble getting them up again if need arises -.- It's very helpful having an easy way of renewingβ¦
Pros
And also fast loading speeds too!! :D Also not bad about how reliable netregister services seem compared against others' sites :)
I have been using net registry for over 5 years now to host my websites as well as manage domains that are not mine but in other people's accounts (I own one myself).
They offer excellent customer support via live chat or phone calls if needed which is very convenient when you're trying solve an issue during business hours! The only thing about this service was it took longer than expected before they would transfer/renew some of our expired subdomains from another registrar we were withβ¦
Pros
Extremely reliable
Great technical back up plan available upon request.
Very responsive team who gets things done quickly, including those outside office hrs
The ease to use service is one of my favorite features about this product! We have been able find great solutions for our business needs at very affordable rates compared with other providers we looked into prior-to net registrar's launch date in 2016 (we were looking before then). They also give you many options when it comes time purchasing domains so that your experience will be amazing during registration process as well as ongoing support from their team after purchase has completedβ¦
Pros
I highly recommend this service to all of my colleagues for the ease of use and the support staff is very helpful
Cons
I think their support staff needs to get more knowledgeable about the product, but that's not an issue the company can't fix