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Ocean Computer Group, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Ocean Computer Group, Inc.

ince 1985, Ocean Computer Group has grown and transitioned right along with the IT industry. The main goal is helping our customers find the best way to manage and protect their networks and data in this complicated and ever changing environment using innovative technology solutions along with the expertise of a committed staff.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great vendor providing excellent customer service

I like that they are very flexible when it comes time for an implementation or maintenance contract renewal period. It's also nice how much communication there was before my purchase from them during all phases of contracting process! There were some minor issues we had working out at first but quickly resolved by both parties. They've been able to come back multiple times over the years for enhancements as needed so its definitely something worth looking into if you're thinking about…

Pros
  • Flexible
  • Great customer service team.
  • Openness between internal groups with various needs e commerce vendors have no problem speaking directly through our IT department in order get things done quicker than usual.
  • Very responsive vendor staff is always available whenever called upon via phone call / email
  • Extensive customization options
Cons
  • Will fit

Revainrating 5 out of 5

Excellent customer service and attention during our migration of servers

I like that they have several different options for us when it comes time to install or configure an appliance server such as SCCM2012 (our current version). We also appreciate them being able to support multiple versions at once so we can try out new features without having too many clients impacted by any issues! Not much else really - just be prepared if you plan ahead about how long your implementation will take because there are often unexpected delays from other projects within…

Pros
  • They were very helpful throughout our entire process with installation assistance before hand along wth post deployment help fixing problems encountered during initial phase
Cons
  • Nothing

Revainrating 4 out of 5

Ocean Computer Group, Inc. - Good tool - needs improvement

It helps organize all your emails, makes it easy for you access them from multiple places when working remotely etc., can be slow at times & sometimes crashing! Can't connect easily if not an amazon account set up already or have certain passwords saved elsewhere because then they don’t sync correctly (I know that seems weird but happens). Have been able to use as my phone number contact so far which was nice also being able reach someone through email directly without going out over…

Pros
  • Easily accessible with different platforms easy communication across departments.
  • Good variety in products offered compared ot competitors' offerings available online only after additional paywalls imposed upon subscribers once reached annual cap limit; otherwise limited functionality is provided within subscription portal due mainly too many ads rather than user tools.)