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Online Booking Manager - Single Hotel Review

2

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Hospitality

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Description of Online Booking Manager - Single Hotel

Online Booking Manager - Single Hotel is an online booking solution that provides front-end functions while letting your guests check availability and bookings without having to wait for the reservations staff to confirm the reservation.

Reviews

Global ratings 2
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  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Great for Customer Satisfaction and keeping everyone busy!!!

The ability of being able use this service from anywhere within our hotel, even if you are traveling or at home! It has helped us in many ways but mostly it helps with customer satisfaction by giving them access when they need their room so we can keep more customers happy than ever before!! I think one thing people don't realize about OBM vs other sites like Hotelscombined etc.,is how easy everything works once set up correctly (i have used both). We also love using email notifications as…

Pros
  • Ease Of Use
  • Customer Service/Support is great to deal wth
  • Flexibility for any size business no matter what industry

Revainrating 4 out of 5

Great Hotel Management Software: Online Booking Manager - Single Hotel

This software has been extremely helpful in managing our hotel's business, it allows me to view all of my guest information at once as well as being able to make changes if needed. I've also found this system very easy to use overall. There are not many things you can dislike about this program but there are some minor issues with how certain features work. The biggest issue we have had was when trying to add new rooms or update existing ones. It would take us longer than expected to get…

Pros
  • Easy user interface
  • Great layout that is simple yet effective.
  • Very organized database structure
  • Extremely reliable service provided by Support Team!
Cons
  • Some inconsistencies within functionality between various platforms (desktop vs mobile)
  • Occasional glitches while entering data