Support is great, they always seem to be extremely helpful in my case when I'm stuck with something. They offer plenty of support options that include phone call as well and their knowledge base has a tonne of information. When they charge you for something and it doesn't work, it's not refunded. I've had a number of issues come up where they just refuse to provide refunds, even though the service doesn't deliver what it promises. It's very expensive and you cannot cancel their services at any…