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Outbooks Review

3

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Average

Revainrating 3.5 out of 5  
Rating 
3.3
Business Services Providers, Business Finance

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Description of Outbooks

Outbooks is a business process outsourcing company providing finance and accounts related back office services. Our corporate headquarters is in Harrow, London with three delivery offices in Gurugram, India.

Reviews

Global ratings 3
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    1

Type of review

I hired them to setup my payroll and employee benefits. It was very simple and user friendly. The monthly cost was quite low. The most important thing was the responsiveness of the team and timely responses to any queries or requests. I had multiple contacts during the initial stages and later when the project got completed. The team took ownership of the project and delivered within the timelines specified. I would recommend Outbooks for anyone looking to outsource their financial…

Pros
  • Great response time.
  • Easy to understand processes.
Cons
  • Pricing may be a little higher than average.

Revainrating 5 out of 5

They are very professional and knowledgeable.

We chose to go with them because of the combination of experience and understanding of what was required and their price. The project took around 6 months from initial quote to launch. The account manager was extremely helpful throughout the whole process. The only thing that I would say could be improved was the number of hours they worked compared to my expectations. Overall, it was great experience and I would recommend to anyone looking for a similar service. They did an amazing job! Their

Pros
  • Fast turnaround
  • Great communication throughout the entire process
Cons
  • None!

Great experience with OUTB. Team is extremely responsive, hardworking, proactive, and highly knowledgeable. Best thing about them is that they take initiative to understand and resolve any issue immediately. They are great to work with and easy to communicate with. I am really impressed by the customer service provided by Outbok. Their engineers always respond quickly and efficiently. And even though I am located outside India (in UK), there has never been an instance when they couldnt solve my

Pros
  • Easy to learn
  • Powerful feature set
  • Highly flexible
Cons
  • Also creating reports/visualizations is cumbersome
  • The query editor is quite complex and is not intuitive