I hired them to setup my payroll and employee benefits. It was very simple and user friendly. The monthly cost was quite low. The most important thing was the responsiveness of the team and timely responses to any queries or requests. I had multiple contacts during the initial stages and later when the project got completed. The team took ownership of the project and delivered within the timelines specified. I would recommend Outbooks for anyone looking to outsource their financial accounting/HR management requirements.