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Pierson Computing Connection, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Pierson Computing Connection, Inc.

Pierson Computing Connection, Inc.,a certified Women's Business Enterprise, is headquartered in Mechanicsburg, Pennsylvania. The 40-member Pierson team is dedicated to providing computer hardware and services by building deep relationships while making complicated technology simple for our clients.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great customer support and services for our small bank

My business partner at time worked with many different types of companies including banks/credit unions etc so I wasn't very familiar or comfortable when it came to computers as we would call them back then (LOL). She had good knowledge about how they functioned though which helped me feel more confident using my own home laptop without her help! We were able to communicate well throughout this process & I trusted that she was putting security measures into place even if those systems weren’t…

Pros
  • Communication was the best part of this experience! Everyone was great!
Cons
  • Nothing really just hard work at beginning but great staff makes it a great experience!

Revainrating 5 out of 5

Excellent customer Service- Professionalism

I can honestly say that we have been using their service since 2006. We are very happy with them! They do amazing work!! Nothing really, they just get it done right. Give them a try you won't be disappointed. I haven't met anyone at this company who isn't helpful and friendly. If there is anything they could improve upon they will always make sure they find out about such things. It was the best deal we felt comfortable signing up for. They helped us set everything up so we didn't have any…

Pros
  • He's super smart ! And extremely patient while explaining complicated information
Cons
  • It is hard to say

Revainrating 5 out of 5

Incredible customer care and very responsive !

Service was excellent! I have been working with them since they opened their doors about 5 years ago (and that includes phone support). They are always quick at getting back when you call or email - which makes things easier than if it takes days!! Sometimes there can be delays but not too long of ones time waiting around before someone answers your calls/emails etc.. Nothing really. Great people who know what its like being small business owner trying run everything yourself without any…

Pros
  • Fast to resolve all tickets submitted by me quickly.
Cons
  • So-so