📞 Polycom VVX 411 Skype for Business Edition Black (2200-48450-019) Review

ware rubbish. Smoke started coming out of the headset. Both products make crazy noises in headphones. As soon as we saw smoke coming out of it we had to turn it off for fear our office would catch fire.

If you're using Skype for Business Online (Cloud PBX) with "modern authentication", you'll need to update your phone software to version 5.5.1 and later. Polycom does not offer end user services.

I have an announcement from 2018 that VVX411 is included on phones that support Microsoft Teams. However, in 2019 they released updated statements that this model doesn't support native teams and will stop working when Microsoft ends sign-in to Skype for Business. I didn't see a new link before buying this phone.

I've set up hundreds of VOIP phones over the last few years and the experience is usually fairly easy. This phone is more complicated than it needs to be due to Skype for Business hooks, but it's not so complicated that it can't be set up in minutes. It should be noted that Skype for Business features cannot be used if your subscription does not include telephony. In hindsight this may seem obvious, but it is not written anywhere and there is no technical reason why SFB functions other than…