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πŸ“ž polycom vvx 411 skype for business edition black (2200-48450-019) logo

πŸ“ž Polycom VVX 411 Skype for Business Edition Black (2200-48450-019) Review

4

Β·

Terrible

Revainrating 2 out of 5Β Β 
RatingΒ 
1.8
πŸ“± Telephones & Accessories, πŸ“‡ Office Electronics

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Details

BrandPolycom
ColorBLACK
Telephone TypeCorded
Dialer TypeSingle Keypad
Item Dimensions LxWxH7.09 x 7.48 x 5.91 inches
Item Weight2 Pounds
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Description of πŸ“ž Polycom VVX 411 Skype for Business Edition Black (2200-48450-019)

Polycom HD Voice quality with 7 kHz frequency response on all audio paths (speaker, handset, headset). 3.5” TFT (320 x 240) color display supporting 12 lines/keys. 2x 10/100/1000 Giganet Ethernet ports (GigE), 1x RJ9 Headset Port, 1x USB Port (2.0 Compliant) for Media. VoIP/IP/SIP, PoE (Power over Ethernet), IEEE 802.3af Class 2 compliant. Check up to 11 of your Skype for Business "Favorites" presence status in color, and add VVX Color Expansion Modules (up to 3 modules) to access even more contacts.

Reviews

Global ratings 4
  • 5
    0
  • 4
    0
  • 3
    1
  • 2
    1
  • 1
    2

Type of review

Revainrating 1 out of 5

Ware almost caught fire

ware rubbish. Smoke started coming out of the headset. Both products make crazy noises in headphones. As soon as we saw smoke coming out of it we had to turn it off for fear our office would catch fire.

Pros
  • cool ware
Cons
  • New competitors appeared

Revainrating 3 out of 5

If you use Skype for Business Online (cloud PBX).

If you're using Skype for Business Online (Cloud PBX) with "modern authentication", you'll need to update your phone software to version 5.5.1 and later. Polycom does not offer end user services.

Pros
  • Easy-to-read control panel
Cons
  • Not bad, but...

Revainrating 1 out of 5

Polycom has dropped support for Teams with this phone model

I have an announcement from 2018 that VVX411 is included on phones that support Microsoft Teams. However, in 2019 they released updated statements that this model doesn't support native teams and will stop working when Microsoft ends sign-in to Skype for Business. I didn't see a new link before buying this phone.

Pros
  • Absolutely amazing!
Cons
  • Some issues

Revainrating 2 out of 5

Handset DOA, phone setup is too complicated

I've set up hundreds of VOIP phones over the last few years and the experience is usually fairly easy. This phone is more complicated than it needs to be due to Skype for Business hooks, but it's not so complicated that it can't be set up in minutes. It should be noted that Skype for Business features cannot be used if your subscription does not include telephony. In hindsight this may seem obvious, but it is not written anywhere and there is no technical reason why SFB functions other than…

Pros
  • Excellent overall performance
Cons
  • There are doubts